Privacy Policy – CURECONNECT BUSINESS LLP (Swasthtie)

Last updated: 06 April 2026

Your privacy is important to us. This Privacy Policy explains how CURECONNECT BUSINESS LLP (“CureConnect”, “Swasthtie”, “we”, “our”, or “us”) collects, uses, shares and protects your information when you use our website www.swasthtie.com and related services for health check‑ups and wellness packages (“Platform”).

By accessing or using the Platform, you agree to this Privacy Policy. If you do not agree, please do not use the Platform or provide us with your information.

1. Who we are

Business Name: CURECONNECT BUSINESS LLP

Address:
C 701, Aamrapali Resicom,
Sunpharma–Bhayli Link Road,
Atladara, Vadodara – 390012, Gujarat, India

Email: kajal.saraf@swasthtie.com

Phone: +91 79036 16239

Website: www.swasthtie.com

CureConnect is the primary controller of personal data collected through the Platform.

2. What this Policy covers

This Policy applies to:

  • Visitors to our website;
  • Individuals who enquire about or book health check‑ups, diagnostics or wellness packages;
  • Patients whose information is processed to schedule and deliver tests or check‑ups; and
  • Corporate clients and their employees using Swasthtie for corporate health programmes.

It does not apply to third‑party websites, labs, hospitals, payment gateways or apps which have their own privacy policies.

3. Information we collect

We collect only the information needed to provide safe and efficient health check‑up services.

3.1 Information you provide

  • Name;
  • Age / date of birth, gender;
  • Email address and mobile number;
  • Address and location;
  • Appointment details and preferences;
  • Corporate / employee ID (where health check‑ups are arranged by an employer); and
  • Any information you share by email, forms, WhatsApp or phone calls.

3.2 Health and medical information

Because we arrange health check‑ups, we may receive the following health‑related information:

  • Existing medical conditions, allergies or ongoing medication;
  • Prescriptions, past reports or documents you upload; and
  • Test results and reports sent to us by our empanelled labs or doctors in relation to your booking.

We treat such data as sensitive and apply higher safeguards to protect it.

3.3 Information collected automatically

  • IP address and approximate location;
  • Device and browser information;
  • Pages viewed, time spent, clicks and referral URLs; and
  • Cookies and similar technologies to maintain sessions and analyse traffic.

4. How we use your information

We use your personal and health information to:

  • Register you on the Platform and manage your account;
  • Help you choose suitable health check‑up packages;
  • Schedule, confirm and manage appointments;
  • Coordinate with labs, diagnostic centres, hospitals and doctors for service delivery;
  • Deliver your test results and health reports;
  • Process payments and issue invoices/receipts (through secure payment gateways);
  • Send confirmations, reminders, alerts and service‑related messages via SMS, email, phone or WhatsApp;
  • Improve our services, website performance and user experience using aggregated analytics; and
  • Comply with legal obligations and respond to lawful requests or disputes.

We do not sell your personal data to anyone.

5. Legal basis and consent

Depending on the situation, we rely on one or more of the following legal bases:

  • Your consent (for example, when you submit a form or upload reports);
  • The need to perform a contract and provide the services you request;
  • Our legitimate interests in running and improving our services, balanced with your rights; and
  • Compliance with legal and regulatory obligations.

You may withdraw consent at any time by contacting us, but this may affect our ability to provide some services.

6. How we share your information

We share information only on a need‑to‑know basis:

  1. Healthcare partners – Labs, diagnostic centres, hospitals and doctors who perform your tests or review your reports.
  2. Corporate clients – If your employer has arranged your health check‑up, we may share limited data (e.g., booking status, package details, high‑level or aggregated reports) as per the agreement and law.
  3. Service providers – Payment gateways, SMS/email/WhatsApp gateways, hosting and IT vendors that help us operate the Platform and are bound by confidentiality obligations.
  4. Legal / regulatory – Government authorities, regulators or courts where required by law or to protect our rights, safety or property.
  5. Business transfers – In case of merger, acquisition or restructuring, your data may be transferred to the new entity with similar or stronger privacy safeguards.

We do not share your detailed medical reports with third parties for marketing purposes.

7. Cookies and tracking

We use cookies and similar technologies to:

  • Keep you logged in during a session;
  • Remember your preferences and selected packages; and
  • Analyse site traffic and usage patterns.

You can control cookies via your browser settings. Blocking some cookies may impact certain features of the Platform.

8. Data storage and retention

Your personal and health data is stored on secure servers located in India (or other permitted locations, if needed) with reasonable technical and organisational protections.

We retain your data only for as long as necessary to:

  • Provide services and maintain your account;
  • Meet legal, tax, regulatory and audit requirements; and
  • Resolve disputes and enforce agreements.

After this, we may anonymise or securely delete the data, unless a longer retention period is required by law.

9. Security

We use reasonable safeguards to protect your information, including:

  • HTTPS/SSL for data in transit where appropriate;
  • Access controls and role‑based permissions;
  • Limited access to health data for authorised staff and partners only;
  • Basic security monitoring and logging.

However, no system can be guaranteed 100% secure. Please use the Platform responsibly and keep your login details confidential.

10. Your rights

Depending on applicable law, you may have the right to:

  • Access the personal data we hold about you;
  • Request correction of inaccurate or incomplete data;
  • Withdraw consent where processing is based on consent;
  • Request deletion or anonymisation of your data, subject to legal or contractual limits; and
  • Object to or request restriction of certain processing activities.

To exercise these rights, email us at kajal.saraf@swasthtie.com with your request and sufficient details to verify your identity.

11. Children’s data

Our services are intended primarily for adults. If a health check‑up is booked for a minor, the parent or legal guardian should provide or authorise the information. If you believe we have collected data from a child without proper consent, please contact us so we can act appropriately.

12. Contact and grievance

If you have any questions, concerns, requests or complaints regarding privacy, please contact:

CURECONNECT BUSINESS LLP

C 701, Aamrapali Resicom,
Sunpharma–Bhayli Link Road,
Atladara, Vadodara – 390012, Gujarat, India

Email: kajal.saraf@swasthtie.com
Phone: +91 79036 16239

13. Changes to this Policy

We may update this Privacy Policy occasionally to reflect changes in law, technology or our services. The “Last updated” date at the top indicates the latest version.

Please review this page periodically. Your continued use of the Platform after any change means that you accept the updated Policy.