Refund & Cancellation Policy

This Refund & Cancellation Policy applies to health checkup packages and diagnostic services booked and paid for through swasthtie.com.

Cancellations and refunds

If a booking is cancelled, or if the hospital is for any reason unable to provide the booked service, and the payment for that booking has already been deducted, the full amount paid for that booking will be refunded to you.

Refund timeline

Once a refund is confirmed, the amount is returned to your original payment method within 10 to 15 days. The time taken for the refund to reflect in your account may vary slightly depending on your bank or card provider.

How to request a refund

If your payment was deducted but your booking was cancelled or could not be fulfilled by the hospital, please reach out to us and we will process your refund. You can contact us on +91 80842 24434 or through the Contact page on our website, along with your booking details.

If you have any questions about this policy or the status of a refund, please get in touch using the details above and our team will be happy to help.